Contact Swann Insurance
Here to help you, every time

Did you know…

You can self-manage your policy via the CUSTOMER PORTAL
Update your personal details, view your policies and documents, pay your renewal or lodge a claim here

By Online Enquiry

Thank you for enquiry. Your request can take up to 5 business days.

As the policy holder or Third Party, we require your Full Name, Address and Date of Birth for identification purposes before we are able to assist you

As the policy holder, we require your Full Name, Address and Date of Birth for identification purposes before we are able to assist you




    //







    To cancel a Motorcycle Insurance policy, please contact our Customer Service team on 1300 307 926 during our operating hours of 8:30am – 6pm AEST Monday – Friday

    “Please contact QPR on 1800 007 773 during operating hours (8:30am – 6pm AEST Mon – Fri) ”






      NoYes


      //






      By Phone

      Claim Enquiries

      General Claims: 1300 657 318
      Consumer Credit & GAP claims (E.g. Loan Protection, Walkaway): 1300 657 382
      Warranty claims: 1800 806 601

      Operating Hours: 8:30am – 5pm AEST Mon-Fri

      Customer Service – Policy Enquiries

      All policyholders (excluding CTP): 1300 307 926
      Operating Hours: 8:30 am to 6:00 pm AEST Mon-Fri

       

      Compulsory Third Party (CTP): 1800 882 364
      Operating Hours: 9am – 5pm AEST Mon-Fri

      New Business Enquiries

      For a Quote: 13RIDE (13 74 33)

      Operating Hours: 8:30 am to 6:00 pm AEST Mon-Fri

      Warranty Customer Enquiries

      Warranty policyholders: 1800 251 122

      Operating Hours: 8:30am – 5pm AEST Mon-Fri

      Communicate with us

      Talk to us in your language

      When you call, let us know you’d like to use an interpreter and we’ll arrange it for you. Our consultants have access to over 150 languages through independent interpreter services.

      Contact Translating & Interpreting Services

      Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.

       

      You can book an appointment with TIS, or call them on 131 450.

      Hearing Impaired Services

      TTY Service

       

      Call 133 677
      TTY via National Relay Service, ask for 1300 307 926

      By Mail

      Customer Service:
      PO Box 14459, Melbourne VIC 8001

      Claims:
      Locked Bag 3275, Melbourne VIC 8001

      https://www.swanninsurance.com.au/I7W?pytBqj@|CB?#k$b_$1eg:z/Q.jP|;L|4a0Hc*pLw_CR@`,sM[.eJjz/yb;*g