Roadside & Personal Assistance


June 26, 2020

It’s a beautiful, sunny day, and you’re out on your motorcycle, enjoying the ride. The last thing you want is a flat battery, puncture, or any other issue stranding you in the middle of nowhere. You should be happy to know that roadside assistance is not only available for cars, but also for motorcycles. Here are some of the benefits of adding Swann’s Recover My Ride Roadside and Personal Assistance cover to your comprehensive motorcycle insurance policy.

There’s no guarantee you’ll be stranded in nice weather during the day – it could be pouring with rain, blisteringly hot, snowing, or in the early hours of the morning. But whatever the conditions and time of day, it’s not a nice feeling to be stuck somewhere with a bike that you can’t ride, so Recover My Ride personal and roadside assistance can help you get back home safely, 24 hours a day, seven days a week. There is also no limit on the number of call-outs, so whether you need Recover My Ride once in a year or 20 times, you’ll be protected.

If your motorcycle is immobilised due to a flat battery, flat tyre, running out of petrol, or due to a mechanical failure, a recovery vehicle will be sent out to you if necessary and your bike will be delivered to the nearest repairer.

Run out of fuel? To get you back on the road, Recover My Ride will pay for up to 5 litres or 50km worth of emergency fuel (unleaded petrol). Please note that this benefit is limited to one Emergency “out of fuel” callout per year only. Any further assistance for the out of fuel benefit once the single free callout has been used will be at the policy holder’s expense.

In addition to roadside assistance for your motorcycle, Recover My Ride also protects you in case of personal injury or sickness and you are unable to ride, by collecting your bike and delivering it home for you. All you need to do is show Swann Insurance a medical certificate within 14 days, otherwise you’ll need to pay back all reasonable costs regarding the return of the bike.

There are a few other things to be mindful of regarding personal and roadside assistance:

  • Personal and roadside assistance is only available on our Comprehensive motorcycle insurance cover;
  • No roadside assistance can be provided if your motorcycle is not easily accessible by a two-wheel-drive vehicle, such as in bushland or off a dirt track;
  • Recover My Ride roadside and personal assistance will not pay for replacement parts such as batteries or tyres or the labour needed to repair your motorcycle.

Have peace of mind with unlimited callouts, unlimited breakdowns, unlimited flat tyres, unlimited towing and free motorcycle trailer recovery.

More details regarding roadside and personal assistance can be obtained in the Product Disclosure Statement (PDS). For any questions about how roadside and personal assistance can help you, please give Swann Insurance a call on 13RIDE (137433) or go online today to get a Comprehensive Motorcycle insurance quote.

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