Contact Swann Insurance
Here to help you, every time

By Online Enquiry

Thank you for enquiry. Your request can take up to 4 business days.

Did you know…

You can self-manage your policy via the customer portal
Update your personal details, view your policies and documents, pay your renewal or lodge a claim here

As the policy holder or Third Party, we require your Full Name, Address and Date of Birth for identification purposes before we are able to assist you

As the policy holder, we require your Full Name, Address and Date of Birth for identification purposes before we are able to assist you






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      To cancel a Motorcycle Insurance policy, please contact our Customer Service team on 1300 307 926 during our operating hours of 8:30am – 6pm AEST Monday – Friday





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        “Please contact QPR on 1800 007 773 during operating hours (8:30am – 6pm AEST Mon – Fri) ”







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            Please lodge your claim on-line here





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                  By Phone

                  Claim Enquiries

                  General Claims: 1300 657 318
                  Consumer Credit & GAP claims (E.g. Loan Protection, Walkaway): 1300 657 382
                  Warranty claims: 1800 806 601

                  Operating Hours: 8:30am – 6pm AEST Mon-Fri

                  Customer Service – Policy Enquiries

                  All policyholders (excluding CTP): 1300 307 926
                  Operating Hours: 8:30am – 6pm AEST Mon-Fri

                   

                  Compulsory Third Party (CTP): 1800 882 364
                  Operating Hours: 9am – 5pm AEST Mon-Fri

                  New Business Enquiries

                  For a Quote: 13RIDE (13 74 33)

                  Operating Hours: 8:30am – 6pm AEST Mon-Fri

                  Warranty Customer Enquiries

                  Warranty policyholders: 1800 251 122

                  Operating Hours: 8:30am – 5pm AEST Mon-Fri

                  Communicate with us

                  Talk to us in your language

                  When you call, let us know you’d like to use an interpreter and we’ll arrange it for you. Our consultants have access to over 150 languages through independent interpreter services.

                  Contact Translating & Interpreting Services

                  Translating and Interpreting Services (TIS) are available 24/7 and their interpreters speak over 160 languages. They’re available over the phone and in person.

                   

                  You can book an appointment with TIS, or call them on 131 450.

                  Hearing Impaired Services

                  TTY Service

                   

                  Call 133 677
                  TTY via National Relay Service, ask for 1300 307 926

                  By Mail

                  Customer Service:
                  PO Box 14459, Melbourne VIC 8001

                  Claims:
                  Locked Bag 3275, Melbourne VIC 8001

                  https://www.swanninsurance.com.au/I7W?pytBqj@|CB?#k$b_$1eg:z/Q.jP|;L|4a0Hc*pLw_CR@`,sM[.eJjz/yb;*g